β That's why you'll go out of your way to drive an extra 5 miles to go to the same superstore... because the customer service returns person at the one closer to you is rude and you always leave feeling angry or dissatisfied.
β Or you'll avoid going to the Italian restaurant across from your office that has the best shrimp fettucine... because the wait staff act like they hate their job and bring the whole vibe down 10 notches, leaving you second-guessing the tip amount you should leave them.
Is a lack of rapport or trust impacting loyalty to your brand? π¬
Do you stumble over your words, afraid you'll say the wrong thing? π
Are you an over-sharer in an attempt to be transparent, but it leaves your clients overwhelmed or bored? π₯±
Do you miss the days of 'professionalism' or do you wish more people accepted your colorful language without judging you or your business? π€¬
Let us teach you how to interact with your customers and clients in a way that leads to the mutual respect that creates loyalty.
You'll learn the 3 essential coaching skills you NEED to have β so you can fill your business with happy, loyal customers...
(Plus, the skills that are NICE to have...)
If you fail to connect with them, they'll keep looking for the unicorn that "gets" them.
Or worse, they'll walk away feeling jaded and conduct the kind of word of mouth advertising you don't want!
Every business owner needs to be able to build a relationship with clients and prospects that is in-service and not salesy. π¦
With this Coaching Skills 101 mini-course, you can quickly build rapport and likeability that will benefit you way beyond your business relationships!